Privacy Policy

Effective date: January 1, 2026

1. Information we collect

We collect information you provide directly (account, purchases, messages) and technical data (device type, pages viewed, approximate location) via standard analytics. We do not collect sensitive categories or store full payment details on our servers.

2. How we use information

  • Deliver courses, maintain accounts, and provide support.
  • Improve content quality and platform reliability.
  • Prevent misuse and enforce our Terms.
  • Communicate service updates and relevant offerings (opt-out anytime).

3. Sharing & disclosures

We share data with processors that help us operate the service (hosting, analytics, email). These parties are bound by confidentiality and data protection obligations. We may disclose information if required by law or to protect our rights and users.

4. Cookies & preferences

Cookies help remember your session, preferences (including theme), and measure performance. You can decline non-essential cookies via the banner in our footer and adjust browser settings at any time.

5. Security

We use industry-standard safeguards and limit access to personal data. No method of transmission is 100% secure. We continuously improve our controls and monitor for anomalies.

6. Your rights

Depending on your location, you may request access, correction, deletion, portability, or restriction of your personal data. Contact us to exercise these rights. We will verify your request to protect your account.

7. Retention

We retain information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. We anonymize or delete data when no longer needed.

8. Contact

Questions about this Policy? Email [email protected] or write to: FineStream Institute, 600 Market St, Suite 300, San Francisco, CA 94105, USA.